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Return and Cancellation Policy
At Jungly World we aim to ensure 100% Customer satisfaction. However, please choose carefully as we do not refund or exchange simply because you changed your mind or you do not like the product.
The product be should be returned unused and in the same condition as you received it, in its original box and packaging. JUNGLY WORLD reserves the right to reject any return request if the product package is opened or the product looks used.
1. In case the product received is the incorrect product (other than what you ordered) or has some manufacturing defect we would refund 100% of the product cost if intimated immediately on receipt of the product. We request you not to accept a product in this case. The return is subject to receipt of the product(s) at our location in unused condition and in its original packaging, failing which return may not be possible.
2. For all other cases, we will refund 95% of the product cost in case the customer has availed our free shipping facility. In case the customer has not availed the free shipping facility, the actual shipping charge will be deducted and the rest of the product cost will be refunded to the customer.
3. If the customer chooses to cancel the order before the product is shipped, he will be entitled to a 100% refund. In case the product is shipped then the policy as mentioned above will be applicable.
4. Refunds & payment For all refunds we will refund the amount to same mode of payment as used during checkout.
If the payment was by Credit Card / NetBanking / Debit Card, we will refund your Credit Card / NetBanking / Debit Card account respectively.
The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 7 to 10 working days.
Please note that we shall not be responsible for any delays in credit to the cardholder's Credit Card / NetBanking / Debit Card account as that is managed by the Cardholder's issuing bank.
For any suggestions/feedback please feel free to reach us, at email@example.com or call us at 040-23052456.We will be happy to assist you .